Terms of Service

By accessing or using Air Store's website, mobile application, or services (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of the terms, you may not access the Services.

Air Store is an online marketplace platform that connects buyers and sellers of products and services in Zambia. Our Services include:

• Platform for sellers to list products and services
• Platform for buyers to discover and purchase products
• Communication tools between buyers and sellers
• Order management and tracking
• Customer support services

Air Store acts as a facilitator and does not:

• Manufacture or sell products directly
• Guarantee the quality, safety, or legality of products
• Handle payments between buyers and sellers (except where specified)
• Provide shipping or delivery services

To use certain features of the Services, you must register for an account. You agree to:

1. Provide accurate, current, and complete information during registration
2. Maintain and promptly update your account information
3. Maintain the security of your password and accept all risks of unauthorized access
4. Notify us immediately of any unauthorized use of your account
5. Be responsible for all activities that occur under your account

We reserve the right to suspend or terminate your account if any information provided is inaccurate, not current, or incomplete.

As a seller on Air Store, you agree to:

• Provide accurate and complete product descriptions
• Honor prices and availability as listed
• Process orders in a timely manner
• Communicate professionally with buyers
• Handle returns and refunds according to your stated policies
• Comply with all applicable Zambian laws and regulations
• Obtain necessary licenses and permits for your business
• Pay all applicable taxes on your sales

As a buyer on Air Store, you agree to:

• Provide accurate delivery information
• Make payments as agreed with sellers
• Communicate professionally with sellers
• Inspect products upon delivery
• Report any issues with products or sellers promptly
• Respect sellers' return and refund policies

Air Store currently facilitates transactions between buyers and sellers but does not process payments directly. Payment terms are agreed upon between buyers and sellers.

You acknowledge that:

• All transactions are between buyers and sellers
• Air Store is not a party to any transactions
• We do not guarantee the completion of any transaction
• We are not responsible for payment disputes between users
• Users are responsible for all applicable taxes

You agree not to use the Services to:

• Violate any laws or regulations
• Infringe upon intellectual property rights
• Post false, inaccurate, or misleading information
• Distribute viruses or harmful code
• Harass, abuse, or harm other users
• Collect user information without consent
• Interfere with the proper working of the Services
• Sell prohibited or restricted items
• Engage in fraudulent activities

All content on Air Store, including text, graphics, logos, and software, is the property of Air Store or its content suppliers and is protected by intellectual property laws.

You may not:

• Copy, modify, or distribute our content without permission
• Use our trademarks without authorization
• Reverse engineer or attempt to extract source code
• Remove any copyright or proprietary notices

To the maximum extent permitted by law, Air Store shall not be liable for:

• Any indirect, incidental, or consequential damages
• Loss of profits, data, or business opportunities
• Damages resulting from transactions between users
• Issues with product quality, safety, or legality
• Service interruptions or technical issues
• User conduct or content

We may suspend or terminate your access to the Services at any time, with or without cause, with or without notice.

You may terminate your account at any time by contacting us or through your account settings.

Upon termination:

• Your right to use the Services immediately ceases
• You must cease all use of the Services
• We may delete your account information
• Provisions that should survive termination will remain in effect

We reserve the right to modify these Terms at any time. We will notify you of significant changes by:

• Posting the new Terms on our website
• Sending an email notification
• Displaying a notice within the Services

Your continued use of the Services after changes constitutes acceptance of the new Terms.

These Terms shall be governed by and construed in accordance with the laws of Zambia, without regard to its conflict of law provisions.

Any disputes arising from these Terms or your use of the Services shall be subject to the exclusive jurisdiction of the courts of Zambia.

If you have any questions about these Terms, please contact us:

• Email: [email protected]
• Phone: +260 97 123 4567
• Address: 123 Business Street, Lusaka, Zambia